1. Introduction
Conflict Kinetics (“CK”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and manage your information when you use our secure training platform application (the “App”), which is available for download on public app stores but only accessible with an authorized access credential known as a Mission Code.
By using the App, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
a. User Account Information
When you create an account, we collect:
- First and last name
- Email address
- Password (encrypted)
- Mission Code used for access
If a user does not have a Mission Code and submits an access request instead, we also collect:
- Affiliation (e.g., CK Member, CK Client, Other)
- An optional message or reason for requesting access
This access request information is used solely to evaluate eligibility for joining the platform and is reviewed by CK Moderators and Admins.
b. Device & Technical Information
We collect certain technical information to help optimize app performance and troubleshoot issues:
- Device make and model
- Operating system and version
- General location (e.g., city, state), if location access is granted by the user
This data is also used to configure push notifications based on device type (iOS or Android).
c. User-Generated Content
Approved users can:
- Upload training videos
- Submit and respond to “Requests” (forum-style content topics)
- Post comments and replies on content
Each piece of content is associated with the uploading user unless that user’s account is later deactivated. In such cases, attribution will appear as “Deactivated User”.
Content visibility options include:
- Public – visible to all approved users of the App
- Private – visible only to the uploader and CK Moderators/Admins
3. How We Use Your Information
We use the information we collect to:
- Manage user accounts and verify access credentials
- Facilitate interaction between users through comments and content sharing
- Moderate content for quality, security, and relevance
- Improve CK’s internal training systems and methods
- Process content removal requests and manage access control
CK may review anonymized or exemplary content to enhance training strategies or share limited previews with prospective clients under strict access conditions.
4. Access Control and Content Visibility
Access to the App is controlled by time-sensitive Mission Codes, each associated with specific user groups or clients.
Admins and CK Moderators have the authority to:
- Moderate or remove content
- Review flagged videos, comments, or requests
- Manage content visibility (Public/Private)
- Approve or deny access and content removal requests
- Organize training material into structured folders and playlists
Users can report inappropriate or inaccurate content, and can block another user. Content you report is hidden from you as soon as you report it, and stays hidden unless the report is dismissed. Whether it is made Private or removed for everyone is decided by a CK Moderator, who reviews the report within 24 hours. Content from a user you have blocked is hidden from you immediately and is not reviewed. See Section 9 for what we record when you report or block someone.
5. Data Retention and Account Management
a. Content Retention
User-uploaded content remains on the App unless removed through one of the following actions:
- The uploader requests content removal (subject to review)
- Admins or CK Moderators determine content violates policy or is no longer useful
Approved removal results in permanent deletion of the content, along with associated comments, replies, and ratings. Denied requests result in restoration of the original visibility status.
b. Account Deactivation
User accounts may be deactivated under the following conditions:
- At the request of the user
- Due to disassociation with CK or an affiliated client
- For inactivity or policy violations
Deactivated accounts cannot be reused or reactivated with the same email unless specifically authorized. Associated content may be retained if CK determines it is valuable for ongoing training access. All content from a deactivated user will show the label “Deactivated User.”
6. Data Security
We use industry-standard safeguards to protect your information:
- All traffic between the App and our servers is encrypted in transit using TLS
- Account passwords are handled by Google Firebase Authentication and are never stored by CK in readable form
- Application data is stored in Google Cloud SQL within access-controlled Google Cloud infrastructure
- Access to user data and to moderation tools is limited to CK Admins and Moderators, and is granted on the basis of role
No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
7. Your Rights and Account Deletion
Deleting your account. You may delete your account at any time from within the App, under Settings → Your account → Delete account. You may also request deletion by writing to admin@unifiedglobal.com.
When you delete your account:
- Your profile, name, email address, and login credentials are permanently deleted
- Your device and push notification registrations are deleted
- Your saved content, watch history, searches, likes, and blocks are deleted
- Training content you uploaded may be retained under Section 5(a) where CK determines it continues to serve a training purpose. Retained content is relabeled “Deactivated User” and is no longer associated with your name or email address.
Accessing or correcting your information. You can review and update your profile information at any time from the Edit Profile screen. To request a copy of the personal information we hold about you, or to ask us to correct it, contact admin@unifiedglobal.com. We respond to these requests within 30 days.
8. Third-Party Services
CK uses the following third-party service providers to operate the App. We share only the information each provider needs to perform its function, and we do not sell your personal information to anyone.
- Google Firebase (Authentication, Cloud Firestore, Cloud Functions, Cloud Messaging) — account authentication, push notification delivery, and transactional email. Receives your email address, encrypted credentials, and device push token.
- Google Cloud SQL — primary storage for account records, content metadata, comments, and Requests.
- Mux — video hosting, encoding, and playback delivery. Receives the video files you upload and playback telemetry.
- OpenStreetMap / Nominatim — reverse geocoding. When you grant location access and attach a location to content, approximate coordinates are sent to this service to resolve a city and state name. No account identifier is transmitted.
Each provider processes data under its own privacy policy. We may also disclose information where required by law, or to protect the rights, safety, or property of CK, our users, or the public.
9. Moderation, Reports, and Blocks
To keep the App safe we keep records of safety activity:
- Reports. When you report a video, comment, Request, or user, we record your identity as the reporter, the content reported, the reason selected, any note you add, and the time of the report. We also record whether the report is still open, and once a CK Moderator has dealt with it, what they decided and when. Reports are sent to the CK moderation team, which reviews and acts on them within 24 hours. The person you report is not told who reported them.
- Blocks. When you block another user, we record which account blocked which, and when. We use this to hide that user’s content from you and to prevent contact between the two accounts. The user you block is not told that you blocked them. CK’s moderation team is notified so the account can be reviewed.
We retain this moderation data for as long as your account is active, and afterward only as needed to enforce our Terms of Service and protect other users.
10. Children’s Privacy
The App is not directed to children. It is intended for adult professional and military training audiences, and access requires a Mission Code issued to an authorized individual. We do not knowingly collect personal information from anyone under 17. If we learn that we have collected information from a child under 17, we will delete it and terminate the account. If you believe a child has provided us information, contact admin@unifiedglobal.com.
11. Changes to This Policy
CK may update this Privacy Policy at any time. Changes will be reflected by the “Last Updated” date at the top of this page. Where changes are material, we will notify you within the App before they take effect. Continued use of the App indicates your acceptance of the updated policy.
12. Contact
For questions about this Privacy Policy, to exercise any of the rights described in Section 7, or to raise a privacy concern, contact: